Frequently asked questions

In our configurator, choose the model (Classique, Air Control, Voice Control or Solar), the length (16, 24 or 32 balls), then the colour of each ball from more than 50 shades. You can add accessories such as a power bank or an extension lead. It works on computers, tablets and phones.

Yes. Outdoor solar lights are designed in the same way, with 16 or 32 balls, and the solar Sphere also comes in a personalised version.

Yes, within 30 days; return postage is then at your expense. See Returns and refunds.

Yes. Restaurants, campsites, hotels and local authorities can open a trade account: 10% off from €300 of purchases excluding VAT, 15% off from €1,000 and 20% off from €2,000, with your invoices in your account. Apply on the Guirled for professionals page.

Yes. For a large order or a specific need, our team prepares a tailored quote: send your request from the Guirled for professionals page.

Create your stockist account on the Become a stockist page. Once it has been approved, you have access to trade prices. You can also ask for a sample set of lights, refunded on your first order.

Independent shops stock our products: they are listed on the Our stockists page.