Cotton ball fairy lights
Assembly, night-light timer, remote not working, changing the battery, connecting Voice Control lights to Wi-Fi: help with your cotton ball fairy lights.
What is the difference between Classique, Air Control and Voice Control?
- Classique: a switch on the cable, 3 brightness levels, a 2-hour night-light timer and a memory of your last setting;
- Air Control: a radio remote control with a range of up to 50 m, even through walls, which can drive several sets at once;
- Voice Control: Wi-Fi lights, controlled from the Smart Life app or by voice with Amazon Alexa and Google Assistant.
How do I assemble my fairy lights?
Clip the balls onto the LEDs in whatever colour order you like, then plug the lights into the USB adapter supplied. The steps are illustrated on the back of the box.
How does the 2-hour night-light timer work?
On the Classique model, the night light is the lowest brightness level (25%): the lights switch themselves off after 2 hours. On the Air Control, hold the 2H button on the remote for a few seconds: the lights flash to confirm and will go off 2 hours later, at the brightness you chose.
My remote control has stopped working. What should I do?
First check that the indicator light in the centre of the remote comes on when you press a button. If it stays off, change the battery. Otherwise, pair the remote again:
- Unplug the lights.
- Press and hold the ON/OFF button on the remote.
- Plug the lights back in without releasing the button, until they flash twice quickly.
If nothing changes, start again from the beginning, then write to us.
How do I change the battery in the remote control?
The remote uses a CR2032 button cell. Turn the cover in the direction shown on the back to unlock it, holding the remote firmly in your other hand. If it sticks the first time, tap it lightly without forcing it. Replace the battery, close the cover, then pair the remote again if the lights don't respond.

Can I control several sets of lights with one remote?
Yes, up to 10 Air Control sets. Unplug the lights, then pair the remote with each set in turn: plug the set in and immediately hold the ON/OFF button until it flashes twice. Conversely, one set accepts up to 10 remotes.
What is the Air Control breathing mode?
Hold the ON/OFF button on the remote for two seconds and the brightness rises and falls very slowly, like breathing. In this mode the + and - buttons are inactive. To leave it, hold ON/OFF again for a few seconds or switch the lights off.
How do I connect my Voice Control lights to Wi-Fi?
Install the free Smart Life app and create your account. Plug in the lights, then hold their button for 5 seconds: they flash quickly. In the app, add a device ("Lighting"), choose your Wi-Fi network and enter its password. Note that the lights only connect to a 2.4 GHz Wi-Fi network, not 5 GHz. This is the most common reason for a rejected password. The full procedure, including Alexa and Google Assistant, is in the Voice Control manual.




My lights flicker or glow faintly when switched off. Why?
This happens when they are plugged into a socket controlled by a wall switch, a dimmer or a smart plug: a small current keeps flowing, enough to light low-power LEDs. Plug the lights into an ordinary socket, or replace the switch with an LED-compatible model.
Do Guirled balls fit other brands of lights?
No. Our balls have their own fitting: they only attach to Guirled lights.
Can I buy individual balls to change the colours?
Yes: the Individual products section offers every ball colour, as well as the light string on its own, the adapter and the remote control. You can also design a whole set in your own colours.
Are the colours exactly as in the photos?
We take care to make our photos as true to life as possible. Slight differences in shade can still occur compared with the photos, and from one production batch to the next: this comes from the way the cotton balls are made.
Some threads are sticking out of my cotton balls. What should I do?
Don't worry: it's very easy to put them back in place. The video below shows how.
Can't find your answer? Write to usFrequently asked questions